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Technical Analyst

ID: 5276
Kratak Opis

On behalf of our client, GemSeek Consulting Ltd., international fast-growing market research and analytics company, ManpowerGroup is looking for a Technical Analyst fluent in English to partner with one of their key clients – a Silicon Valley unicorn, a leading software solution provider for Customer Experience Management programs.

Location: Bosnia and Herzegovina



  • Product implementation and enhancements both onsite and remotely.
  • Contribute to partner success stories.
  • Build long-standing customer relationships by improving customer feedback programs.
  • Provide support to client meetings by leveraging in-depth system capabilities.
  • Work with client teams in resolving technical/system related inquiries.
  • Provide quality assurance support when providing features to clients.
  • Provide client support when analysing large sets of data.
  • Develop a thorough understanding of product features that are relevant to each client program.


  • Bachelor’s degree
  • Business Analysis/ Project Management experience
  • Basic knowledge of JavaScript, XML, HTML
  • Excellent communication skills
  • Fluency in English
  • Multitasking and work under pressure skills
  • Willingness to work in a team
  • Integrity and resilience
  • Previous work experience in web platform operations (desired)
  • Previous work experience in market research and consultancy (desired)